We have been customers of Brooks Heating and Air for years, and they came through as always when we needed our air conditioner replaced. In less than 48 hours from our initial call, we had a new AC unit installed. Chris came by and answered all of our questions and had the crew come out the next day for the install. They were prompt, courteous, friendly and professional (as always). We couldn’t be happier with our experience. Thanks to the Brooks team for the wonderful service!
Very happy with the new hot water tank that was installed by Brooks Heating and Air. Prompt service and the technicians that came to install it were very professional. He even checked my furnace filter ( they installed the furnace in 2017)to make sure it was still good and advised me that I needed to get carbon monoxide detectors. It’s the attention to detail that makes Brooks Heating and Air stand out. Thanks again, for your great service. I will be calling you when it’s time for a new AC unit
Andrew the technician was very professional and thorough. And patient to answer a number of questions regarding ductwork. Great service!
Andrew at Books was fantastic!! Installed my gas line for my cook top and installed the cooktop for us! Great service !! Thank you!!
I had a complex issue with my furnace. From initial contact with the help desk to the technicians that helped solve the problem to the owner of the company that got personally involved true professionals that cared.
We have used Brooks Heating and Air for years now because of the quality of work and products also how nice they are to deal with ! Thanks again !
Andrew was very friendly, professional, and figured out the issue quickly. It has been a great experience working with Brooks Heating & Air, I highly recommend them!
We always call Brooks and they are always prompt, reliable, efficient and pleasant. Today our AC was on the fritz. They were able to fit us in. Fortunately, the problem had an easy fix and we’re no longer sweltering. Thanks to Andrew for helping us out.
I called when realizing I had a problem with my furnace. The lady I spoke with ( apologize forgotten her name) was knowledgeable ( suggesting possible problem) and a pleasure to talk with. Booked my appointment next day. The service gentleman Andrew did a wonderful job! He showed up within the time frame given to arrive , knew what the problem was right away, showed me what was wrong , answered all my questions and just went the extra mile! From start to completion this was an exceptional experience ! A professional and knowledgeable company and obvious very client focused ! I won’t hesitate calling them – highly recommend this credible company . Debbie
Mike Oak from Brooks Heating and Air provided efficient, knowledgeable and friendly service. Mike had to come a few times go get things sorted for our has fireplace, and once the part we needed was ordered he came and installed it. We’ve used Brooks Heating and Air the last few years to service our fireplace. They’re great!